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TOUR CANCELLATION POLICY
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Multi-Day Tours
Cancellations of reservations for any multi-day Master's Touch tour will be subject to a 15% cancellation fee. If the cancellation is received after the balance due date, there will be no refund given by Master's Touch Tours. Since your multi-day tour will be covered by Travel Guard insurance, all reimbursements will come from the claim we will file with Travel Guard on your behalf. Please understand that claims to Travel Guard will only be honored for covered reasons. Please refer to your policy manual, provided prior to your tour, for precise information regarding a covered reason. If you wish to review the coverage prior to purchase, contact our office for more information.
Cancellation of your reservation between the date of reservation and the balance due date will be subject to any non-refundable charges.
Cancellations made for a non-covered reason will receive no refund after the balance due date.
The insurance premium paid by Master's Touch Tours will not be reimbursed by either Master's Touch Tours or Travel Guard Insurance.
Day-Trips
Payment for day-trips with Master's Touch Tours is due within two (2) weeks of sign-up.
In the event of cancellation of a day-trip, refunds will be determined on a trip-by-trip basis. Any non-refundable charges incurred on your behalf by Master's Touch Tours will not be refunded to the passenger.
EXCEPTION: If the cancellation is made after the balance due date and Master's Touch Tours is able to fill the seat(s) made available through your cancellation from a waiting list, you will receive a refund after the trip is completed. In the event that Master's Touch is unable to fill the cancelled reservation with another passenger from a waiting list, the above cancellation policy applies. |
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| Master's Touch Tours |
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Office: (928) 759-0206
Fax: (928) 759-0238
1-866-228-7874
E-mail us at:
mtt@masterstouchtours.com
6550 E. 2nd Street
Suite A
Prescott Valley, AZ 86314 |
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